Privacy Policy

Applicable Laws and Scope

This Policy is governed by:

• The Information Technology Act, 2000 (India) and associated Rules
• The General Data Protection Regulation (GDPR) (where applicable)

This policy applies to information collected through our platforms and does not apply to third-party sites or offline collection.

Types of Information We Collect

We collect:

• Personal identifiers: Name, phone number, email address
• Business details: Company name, GST, PAN, incorporation date, turnover, billing details, registered address, service centre details, bank account details
• Device & activity data: IP address, browser info, OS, location, engagement patterns
• Communication records: Call recordings, chat transcripts, emails
• Transaction & platform activity data: Subscription history, file/document uploads
• Public interactions: feedback, testimonials
• Third-party data: Collected via integrations, social logins, or partners

How We Collect Your Information

We collect information:

• Directly when you register, submit forms, chat, email, call, or interact on the website or use our platform for tender bid preparation
• Automatically via cookies, tracking pixels, web beacons, or other analytics tools
• From third-party integrations and public databases

Purpose of Data Use

We use your data to:

• Provide and personalise services and content
• Manage your account and preferences
• Process payments and issue invoices
• Improve platform usability and security
• Send transactional, marketing, and product-related notifications
• Detect and prevent fraud or misuse
• Comply with legal obligations

Data Sharing & Third Parties

We may share your data:

• With verified vendors like payment processors and technology partners
• With affiliates and group companies under confidentiality
• With regulatory or legal authorities under lawful requests
• During business transfers or reorganisations (with safeguards)

We do not sell your personal data to advertisers or external marketers.

User Choices & Control

You may:

• Request access, correction, or deletion of your data
• Opt-out of marketing communication
• Control notification settings and targeted ads
• Withdraw previously given consent (which may limit services)

All requests must be sent to: contact@quickbid.co.in

We will respond within 30 days of receipt.

Data Security & Breach Policy

We employ:

• 128-bit SSL encryption
• AES-256 encryption (end-to-end)
• Secure AWS or ISO 27001-compliant servers
• Role-based access and audit trails

In case of any security breach, we will promptly notify affected users and take mitigation measures. However, users acknowledge the inherent risks in online data transmission.

Data Retention

We retain your information:

• As long as your account is active, or
• As required by applicable tax, legal, or auditing obligations

Users may request deletion of data post-account deactivation, subject to legal retention policies.

Cookies and Tracking

We use session and persistent cookies to:

• Enhance user experience
• Track user behaviour and preferences
• Deliver customised content and ads

You can disable cookies through your browser settings, but doing so may affect platform functionality.

Confidentiality & Non-Disclosure

QuickBid commits to maintaining strict confidentiality of user data. We do not disclose confidential or sensitive information unless:

• Required by law
• Authorised by the user
• Necessary for service delivery under confidentiality agreements

Consent and Legal Basis

By using our services, you provide digital consent to collect and process your information as per this policy.

Users may withdraw consent anytime via written notice to our Grievance Officer.

Legal Clauses

• Severability: If any clause in this policy is found invalid, the rest of the policy remains enforceable.
• No Waiver: Delay or failure to enforce any provision does not waive our rights.

Policy Updates

We may revise this policy periodically. The updated policy will be posted on this page with a revised "Last Updated" date. Continued use constitutes acceptance.